Services
We carry out, for you the manufacturer or importer and dealer, warranty work
and customer services, as well as after-warranty repairs and logistic procedures
throughout Europe.
Our trained personnel and our modern work-places guarantee ensure orders are
completed expertly and rapidly.
– Exchange Service
We enable you, and therefore also your customers, to be able to offer an exchange
service (Swap).
This provides you with an impressive instrument with which to improve your product
reputation, customer satisfaction and customer loyalty. more
- Hotline/Help Desk
Our telephone service provides support for those of your customers experiencing
technical difficulties.
Our specially trained personnel have a high standard of specialist knowledge,
and are available to assist your customers, under your name. more
- Logistics
We carry out all necessary logistics work for you, to ensure an efficient customer
service.
For example, administration, statistics, storage, customs procedures etc.. more
- Update Service / Modifications
Do your units, or your customers units require a new software?
We carry out the relevant updates for you and / or your customers.
We also carry out the solutions to serial faults, improvement and unit modifications. more
- Product Control
The deciding factor in the success of the sale of technical products is the reliability
of the units. Production control in the factory is only the first step towards
the guarantee of quality. A further step is controls and tests during pre-production,
as well as observing the product on the market. more
– Repair Service
We carry out the repair of electronic products, from the IT and consumer
markets. We are available to assist not only your customers with the repair
of complete units, but also you the manufacturer for the repair of individual
modules (Mainboards, etc.). more
- Shuttle Service
Our Shuttle Service is available for your high-quality products.
We collect the packed unit from your customers.
Our Shuttle, or a company designated by us, ensures a smooth completion. more
– Current range of products
| Consumer Electronics: | | IT Electronics: | - Digital and analogue satellite technology - Digital terrestrial set-top-boxes - Plasma TV- DVD - Video technology - Audio technology - DVD Players / Recorders | | - LCD Monitors - CRT Monitors - Beamers - DVD (DVD R/RW) - CD (CD R/RW, Combo) - USV - UPS - Scanners |


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